Business

Questions your debt collector should be able to answer

19 Apr , 2017  

When you have a business and you experience finance issues, you can expect to receive a debt collector call at any time. There are rare cases when you receive the call even if you have never missed to pay a bill, because mistakes can be done. So if you want to protect yourself and your business, then you should do some research in order to find what questions you should ask the representative of a London debt collection agency. Knowing what questions to ask is the best way to protect yourself. In the majority of cases, people get intimidated when they hear they talk with a debt collector, but you should take a deep breath, and try to figure out what is happening. Here are some questions that will help you understand better the situation.

Whom do you represent?

In the majority of cases, the legal debt collector agency sends a representative to get in touch with their debtors, so if there is an agent who comes at your office, you have to ask them their complete name, and write it down. In addition, you have to ask them the name of the agency they represent, and the contact details of the company, because you may want to get in touch with someone from their office for further information.

Are you licensed?

The majority of states require debt-collecting agencies to work with licensed agents, so it is advisable to ask the person who contacts you if they are licensed. Also, this is the best way to check, their identity. You can check this information online.

Who is the current creditor and what is the amount of debt I owe you?

The agency they represent should be the current creditor. Also, you have to ask them information on the original amount of debt, and the present one, because you have to check this information with the details you know. There can be added certain fees when the debt is took over by a colleting agency, so you have to know exactly the amount you have to pay.

How can I dispute the debt?

Every agent should be able to offer you details on the ways you can dispute the debt. They will have to offer you additional documentation on proving their right to collect the debt from you and paperwork of the original creditor. These are only some of the questions you have to ask, so make sure you do not skip them from view.


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